Terms & Privacy

Welcome to FamilyHub. These Terms of Service govern your access to and use of our mobile application and services.

1. Introduction

These Terms of Service constitute a legally binding agreement between you and FamilyHub regarding your use of the FamilyHub mobile application and related services.

The Service is designed to help families organize tasks, plan meals, manage shopping lists, and stay connected through optional location sharing.

2. Acceptance of Terms

By accessing, downloading, or using the Service, you agree to be bound by these Terms and our Privacy Policy.

Age Requirement: You must be at least 16 years old to create a family account. Users under 16 may only use the Service under the supervision of a parent or legal guardian who has created the account.

3. Account Registration

3.1 Creating an Account

To use the Service, you must create an account by providing:

• A valid email address
• Your full name
• A secure password

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately if you suspect unauthorized access

4. Subscription Terms

4.1 Free Trial

• New users receive a 30-day free trial with full access to all features
• No credit card is required for the trial period
• You may cancel at any time during the trial without charge

4.2 Paid Subscription

After the trial period:

• Monthly plan: €4.99/month
• Annual plan: €39.99/year (save 33%)
• One subscription covers your entire family (unlimited members)
• Subscriptions automatically renew unless canceled

4.3 Cancellation & Refunds

• You may cancel your subscription at any time through your app store subscription settings
• We offer a 30-day money-back guarantee
• Contact us through our feedback form within 30 days of purchase for a refund

5. Acceptable Use Policy

You agree NOT to use the Service to:

• Violate any local, state, national, or international law
• Harass, threaten, or abuse other users
• Use location tracking to stalk or harm others
• Attempt to gain unauthorized access to our systems
• Introduce viruses, malware, or harmful code
• Impersonate others or access accounts that don't belong to you

6. Termination

6.1 Termination by You

You may delete your account at any time from the app settings. Upon deletion:

• Your access to the Service will be terminated immediately
• Your data will be permanently deleted within 30 days

6.2 Termination by Us

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activity.

7. Contact Information

If you have questions regarding these Terms, please contact us through our feedback form.

We aim to respond to all inquiries within 24-48 hours.

At FamilyHub, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your family's information.

1. Introduction

FamilyHub provides a family organization application that helps families manage tasks, meals, shopping lists, and stay connected through location sharing. This policy describes our practices regarding your personal information.

By using FamilyHub, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create a FamilyHub account, we collect:

• Email address
• Name (first and last)
• Password (encrypted)
• Profile picture (optional)

2.2 Family Data

To provide our services, we store information you choose to enter:

• Family member names and relationships
• Task information and completion status
• Meal plans and shopping lists
• Activity logs of actions taken within the app

2.3 Location Data (Optional)

If you enable location tracking features:

• Real-time location data from your device
• Saved location names (e.g., "Home," "School")

Important: Location tracking is entirely optional and user-controlled. You can enable or disable it at any time. Location data is only shared with members of your family group.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the app's functionality
• Enable task management, meal planning, and shopping features
• Facilitate location sharing between family members
• Synchronize data across devices and family members
• Improve our services and develop new features
• Provide customer support

4. Data Storage & Security

4.1 Where We Store Your Data

Your data is securely stored on Supabase, a trusted cloud database provider with enterprise-grade security measures.

4.2 Security Measures

• Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest
• Authentication: Secure password hashing and token-based authentication
• Access Controls: Role-based permissions ensure users only access appropriate data
• Privacy: Your family data is private and isolated - only your family members can access it

4.3 Third-Party Services

FamilyHub uses the following third-party services:

• Supabase: Database & authentication (Privacy Policy)
• Expo: App framework & push notifications (Privacy Policy)
• App Stores: Apple App Store and Google Play Store handle subscription billing

5. Your Rights

5.1 Access Your Data

You can view all your data directly in the app. For a complete data export, contact us through our feedback form.

5.2 Delete Your Data

You can delete your account and all associated data at any time from the app settings. This action is permanent and cannot be undone.

5.3 Update Your Data

You can update your personal information directly in the app at any time.

5.4 Opt-Out of Location Tracking

Disable location sharing in your app settings at any time without affecting other app features.

5.5 Children's Privacy

FamilyHub complies with COPPA and GDPR for children. Parents must create accounts and add children to the family. We only collect information necessary for app functionality and do not use children's data for advertising.

6. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our feedback form.

We aim to respond to all inquiries within 24-48 hours.

Last Updated: October 13, 2025

By using FamilyHub, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and Privacy Policy.